Best Western Hotel Elefant

Staff:		Clean:		Value for money:
Services:		Comfort:

Helpful staff e.g taking our car away to the garage as the hotel is in a pedestrian area and bringing it back!

Staff:		Clean:		Value for money:
Services:		Comfort:

Iris at reception was superb! She was very helpful, accomodating, well-informed and speaks five lamguages! A great asset.

Access by car and parking most cumbersome.

Staff:		Clean:		Value for money:
Services:		Comfort:

Excellent staff

The hotel is a mixture of old fashion and modern facilities but not in a professional manner. I think it is a 3 stars hotel not 4.

Staff:		Clean:		Value for money:
Services:		Comfort:

Very helpful staff. In the center of the city. Very clean. With air condition.

A bit difficult to find by car since in the center cars are not allowed.

Staff:		Clean:		Value for money:
Services:		Comfort:

The big and comfort room that I stayed in. Near all the activitys.

Wireless internet should be available at all rooms, they provide me cable but the connection not working and there is a wireless connection in the TV room but the receptionest did not knowing the password....!!!??

Staff:		Clean:		Value for money:
Services:		Comfort:

The reception desk was very helpful with answering questions about the area and bus schedules.

Staff:		Clean:		Value for money:
Services:		Comfort:

excellent location! friendly staff(Iris), close to train station. lots of good restaurants nearby

there were not enough lights in the bedroom, and the lights were a bit too dim.

Staff:		Clean:		Value for money:
Services:		Comfort:

This was probably the best hotel we have ever stayed stayed at! Comfort, amenities, location, and most of all, staff, were superb. we would recommend this unhesitatingly and enthusiastically to anyone. On the day of our departure, the elevator was briefly out of order and the staff carried our very heavy bags down six flights on their own initiative.

Staff:		Clean:		Value for money:
Services:		Comfort:

Location was great!!!